Student job: Customer Service
Jeune Premier is a fast-growing Belgian company specialising in the design and manufacture of high-quality children's bags and accessories.
Our mission is to provide children with stylish and functional products of the highest quality. We enjoy working with new talents who reflect the brand's personality: dynamic, passionate, all-round and creative.
Job description:
We are looking for an enthusiastic and dedicated job student as an Assistant Customer Service to join our team during peak season. In this role, you will play a key role in ensuring a seamless & high-quality experience for our B2C customers, from the moment they consider a purchase to providing exceptional after-sales support.
Our mission is to provide children with stylish and functional products of the highest quality. We enjoy working with new talents who reflect the brand's personality: dynamic, passionate, all-round and creative.
Job description:
We are looking for an enthusiastic and dedicated job student as an Assistant Customer Service to join our team during peak season. In this role, you will play a key role in ensuring a seamless & high-quality experience for our B2C customers, from the moment they consider a purchase to providing exceptional after-sales support.
Responsibilities:
- Support marketing objectives for the Jeune Premier site and Apps & SoMe.
- Provide assistance and support to customers in their buying process
through multiple media channels (whatsapp, email, chat and social media) while maintaining a high level of professionalism and patience. - Handling customer requests and solving problems effectively.
- Collaborate with other departments, such as product development & marketing, to improve overall customer experience & quality products.
- Support the preparation of regular reports on team performance and customer feedback for management.
Requirements:
- English? For sure!, Français? De préférence, les principes de base.
- Creative thinker and a quick learner
- Motivated to successfully complete several ongoing projects
- Fluent writer
- Friendly, honest, thoughtful & resourceful
- Passion for fashion sector is a major plus😉
What we offer:
- A pleasant working environment: Our office is located in Ostend, just 100 metres from the sea. This provides an inspiring environment where you can enjoy the fresh sea air between working days.
- Young & dynamic team, with a sense of humour (we think so 😉 )
- Nice salary
Period:
- Summer break: July & August
- Location: Oostende
How to apply:
If you are interested, please send your CV and cover letter to helene@jeunepremier.com. We look forward to hearing from you and welcome you to our team!